Terms and Conditions
The purchases are governed by Italian law and in particular by Legislative Decree 6 September 2005 n. 206 (Consumer Code) and by Legislative Decree 185/99 (implementation of Directive 97/7 / EC on the protection of consumers in respect of distance contracts). The protection of confidentiality of personal data is guaranteed in accordance with the regulations of Decree No. 196 of 30 June 2003 (Consolidated Law on confidentiality of data). Confirming the order on the site, you confirm that you have read online and accepting these terms of sale, authorizing the tuna roe Group Ltd. to charge him the full amount indicated, inclusive of the fee for shipping.
HOW TO BUY
Upon confirmation of order, the customer buys the products as described in the relevant tabs at the price stated on the website, in addition to taxes and contributions for shipping costs as shown at the time of purchase. The customer is shown the unit cost of each product ordered, the total cost when you purchase more products and related transportation costs. After completing the purchase, the customer will receive an email indicating the date, the essential characteristics of the goods, an indication of the price, terms of payment, delivery costs, and the modalities of withdrawal. The La Bottarga di Tonno Group s.r.l. accepts orders within the limits of the quantities in stock, so order acceptance is subject to effective stock availability of the products.
METHOD OF PAYMENT
Payment for the products purchased and the shipping fees is paid by the customer at the time of order confirmation. Methods of payment accepted are:
- PAYPAL, if you already have an account with PayPal you can make payment quickly and comfortably - CREDIT CARD through the secure payment system Paypal
- BANK TRANSFER
LA BOTTARGA DI TONNO GROUP S.R.L. - Intesa Sanpaolo Bank - IBAN IT37T0306916400100000001619
If the customer decides to pay online with a credit card, no fees and no risk absolutely nothing.
In fact, the credit card details are encrypted during transmission and is managed directly by the payment platform to which we entrust ourselves: we do not even see them pass and are not stored anywhere.
LA BOTTARGA DI TONNO GROUP S.R.L. delivery of the goods in the manner and time specified in the option of shipping chosen by the customer at time of purchase. Delivery times are indicative and are in no way binding on the tuna roe Group Ltd. ; may vary in consideration of the order made (eg availability of the product) or for other reasons employees by couriers charge of the shipment. Upon delivery, the customer is required to verify that the package is not damaged or wet and corresponds to what is described in the accompanying document. In the event that there is a correspondence between the order and delivery, the Customer may exercise the right of withdrawal as required by the conditions of sale.
SHIPPING EXPRESS (ALL EU COUNTRIES)
After the first attempt at delivery address specified by the customer in the order of www.marepuro.it, if the recipient is not present, the courier charge will inform the customer by means of a written notice deposited in the mailbox, the delivery has not taken place. The customer can therefore contact the Courier, agreeing a second date of delivery; the second delivery will also take place at a different address from the one indicated in the order for an additional cost. If within 7 days of the first attempt of delivery, the customer will not have contacted the Courier, the order will be canceled and the customer will be refunded the cost of the product, less the costs of keeping and restitution.
STANDARD SHIPPING (ONLY ITALIAN)
The Courier delivery charge will make two attempts to deliver the product to the address indicated by the Customer in the order of www.marepuro.it; after the second attempt of delivery, the courier could call the customer at the telephone number indicated in the order, to agree on the date of delivery; if the customer will not be present at the third attempt of delivery as agreed with the Courier 's order will be canceled and the customer will be refunded the cost of the product, less the costs of keeping and restitution.
WARRANTY ON PRODUCTS
On the products purchased by the customer applies the manufacturer's warranty and support, as required by current legislation. These guarantees apply to products that present lack of conformity and / or malfunctions that are not evident at the time of purchase, provided the product is used properly and with due diligence and that is in respect of its destination and as provided in the technical documentation , compliance with the various operating rules therein.
RIGHT OF WITHDRAWAL
The customer has the right to terminate the contract without any penalty and without specifying the reason, within 10 days of receipt of goods. How to exercise the withdrawal: - The customer must notify the withdrawal by mail at email@example.com within 10 days of receipt of goods
- Always within 10 days of receipt of goods, the Customer sends the goods by mail or courier to:
La Bottarga di Tonno Group s.r.l.
c / by Pignatello Lot 1
91015 Custonaci (TP)
- The goods must arrive intact and must also be returned packing / original packaging of products; the package must contain a precise indication of the sender (name, address, e-mail address of the customer) and the order number.
- The shipping costs are the responsibility of the customer and are not refundable under any circumstances - Remains solely with the Customer's liability for the loss or deterioration of the goods returned. LA BOTTARGA DI TONNO GROUP S.R.L. will refund the amount paid for the purchase of the product within 30 days from the date on which it is aware of the exercise of the right of withdrawal by the customer. The refunded amount does not include shipping charges incurred for the delivery and return of products.
For any further information, the Customer may contact Customer Service by sending an email to: firstname.lastname@example.org
This contract is governed by Italian law.
The court of jurisdiction to settle any civil litigation is to Marsala.